Frequently Asked Questions
Everything you need to know about illuminating your home with Merge Lighting.
What is the typical shipping timeframe for light fixtures?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days. You will receive a tracking number as soon as your order leaves our warehouse.
Do your products come with a warranty?
Yes, all Merge Lighting fixtures include a 2-year limited warranty covering manufacturing defects and electrical components. Please keep your order confirmation as proof of purchase.
What is your return policy for home decor lighting?
We offer a 30-day return window for all unused items in their original packaging. Please note that installed fixtures or modified wires are not eligible for return due to safety regulations.
Are your light fixtures compatible with dimmer switches?
The majority of our chandeliers and pendants are dimmable when used with compatible dimmable bulbs and switch hardware. Please check the specific product specifications page for individual model details.
Do you offer professional installation services?
While we do not provide direct installation, we include detailed instruction guides with every product. We strongly recommend hiring a licensed electrician for all hardwired ceiling and wall installations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through specialized financing partners at checkout.